Privacy policy

Lumenhouse ("we", "us", "our") operates this website. We are committed to protecting your personal data in line with the UK GDPR and the Data Protection Act 2018.

 

What we collect: contact details (name, email, address, phone) when you place an order or contact us; order and payment information, processed securely by our payment provider — we never store your full card details; and browsing data via cookies.

 

How we use it: to process and deliver your orders; to send order updates and, if you've opted in, marketing emails; to improve our website and customer service; and to meet our legal and accounting obligations.

 

Who we share it with: only trusted third parties who help us run the business — payment processors, couriers, and email tools — and only as needed to provide our services. We never sell your data.

 

Your rights: under UK GDPR you can access, correct, delete, or export your personal data, and withdraw marketing consent at any time. Email lumenhouse.uk@gmail.com to exercise any of these rights.

 

Cookies: we use cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control cookies in your browser settings.

 

Contact: lumenhouse.uk@gmail.com or Calle Picasso SN, 29197 Málaga, Spain.